Terms and Conditions of Work

1. Introduction Welcome to Smiles Spacetech! These Terms and Conditions (“Terms”) govern the professional relationship between Smiles Spacetech (“Company”) and its clients (“Client”) for website development, hosting services, and related technological services. By engaging our services, the Client agrees to be bound by these Terms.

2. Scope of Services Smiles Spacetech provides services including, but not limited to, website development, hosting, and associated technological solutions. Specific deliverables and timelines will be outlined in a mutually agreed Statement of Work (“SOW”).

3. Initial Deposit To commence work, the Client must pay:

  • 40% of the total estimated cost for website development.
  • An initial deposit for hosting services, which will be detailed in the SOW.

This initial payment secures the project timeline and covers preliminary costs.

4. Payment Terms

  • Payments for website development are to be made on a pro-rata basis, depending on the progress of the work.
  • Milestones will be defined in the SOW, and invoices will be issued upon achieving each milestone.
  • The Client agrees to pay all invoices within 7 business days of receipt.

5. Project Timeline and Client Responsibilities

  • Smiles Spacetech will endeavor to meet all deadlines as outlined in the SOW. However, timelines may be adjusted due to delays caused by the Client, such as late provision of required materials or approvals.
  • The Client must provide all necessary content, feedback, and approvals in a timely manner to avoid project delays.

6. Hosting Services

  • Hosting services will commence upon payment of the initial deposit.
  • Smiles Spacetech will ensure reasonable uptime and security for hosting services. However, the Company is not liable for outages caused by third-party providers.

7. Ownership and Intellectual Property

  • Upon full payment, ownership of the final website and its associated content will transfer to the Client, except for any third-party software or resources, which remain subject to their respective licenses.
  • Smiles Spacetech retains the right to showcase the completed project in its portfolio unless otherwise agreed in writing.

8. Revisions and Change Requests

  • Revisions will be limited to the scope outlined in the SOW.
  • Additional requests or changes outside the agreed scope will be billed separately at the Company’s standard hourly rate.

9. Cancellation and Refunds

  • Either party may terminate the agreement with 14 days’ written notice.
  • If the Client cancels the project, payments for work already completed are non-refundable. Any advance paid beyond the completed work will be refunded.
  • Hosting deposits are non-refundable once services have commenced.

10. Limitation of Liability Smiles Spacetech is not liable for indirect, incidental, or consequential damages resulting from its services. The Company’s liability is limited to the total amount paid by the Client under the relevant SOW.

11. Confidentiality Both parties agree to keep all proprietary and confidential information disclosed during the course of the project secure and not to disclose it to third parties without prior consent.

12. Governing Law These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Smiles Spacetech is registered.

13. Entire Agreement These Terms, along with the SOW, constitute the entire agreement between Smiles Spacetech and the Client and supersede any prior agreements or understandings.

14. Amendments Smiles Spacetech reserves the right to amend these Terms. Any changes will be communicated to the Client in writing and require mutual consent.

15. Contact For any questions or clarifications regarding these Terms, please contact Smiles Spacetech at [insert contact information].

By engaging Smiles Spacetech, the Client acknowledges they have read, understood, and agreed to these Terms and Conditions.

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